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Testimonial Submission template.

Easily collect and manage customer testimonials with our Testimonial Submission form. Customize fields, add branding, and enhance your marketing efforts with authentic customer stories.

4 pages 10 fields ~5 min to fill Free to use

Collecting customer testimonials can be a powerful way to build trust and credibility for your business. The Testimonial Submission form is designed for businesses looking to gather authentic stories from their customers. Whether you're in SaaS, retail, healthcare, or another industry, this form helps you capture valuable feedback that can enhance your marketing efforts.

With the Testimonial Submission form, you can easily customize the fields to fit your specific needs. This ensures that you get the most relevant information from your customers, making it easier to share their stories on your website or in marketing materials. The form is simple to use and integrates seamlessly into any website or landing page.

The form captures essential personal details such as name, email, and phone number, along with more detailed feedback about the customer's experience. This comprehensive approach allows you to understand your customers' perspectives better and improve your services accordingly.

Personal Information

Please provide your basic details.

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contact_pageContact Information
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Who creates this form

Built by

Customer support or marketing teams looking to gather testimonials for promotional use.

Who fills it in

Used by

Customers or clients sharing their experiences with a product or service.

Who benefits

Helps

Businesses gain valuable feedback and positive reviews that can be used in marketing materials.

Good fit when…
  • Collecting customer testimonials for website testimonials section
  • Gathering feedback for product improvement
  • Generating content for social media and blog posts
The problem

Why this form earns its keep.

Without a structured way to collect testimonials, businesses often miss out on valuable customer feedback that could enhance their marketing efforts. This form solves the problem by providing a clear and organized method to gather testimonials, ensuring that you have the necessary information to highlight positive experiences and address areas for improvement.

How it works

From template to first response.

  1. 1

    Customize Fields

    Begin by customizing the fields to match your requirements. Add or remove sections based on the type of information you need.

  2. 2

    Add Branding

    Include your company logo and colors to ensure the form matches your brand identity.

  3. 3

    Publish/Embed

    Once customized, publish the form on your website or embed it on a landing page where customers can access it.

  4. 4

    Collect Responses

    Customers fill out the form, providing personal details and detailed feedback about their experience.

  5. 5

    Review/Analyze

    Review the collected responses to gain insights into customer satisfaction and areas for improvement.

  6. 6

    Follow Up

    Reach out to customers for further details or to thank them for their submission.

Best practices

What works.

  • Put the shortest question first to hook attention.
  • Use clear and concise language throughout the form.
  • Ensure that all fields are necessary to avoid overwhelming users.
  • Include a thank-you message after submission.
  • Regularly review and update the form to reflect current needs.
  • Encourage customers to provide specific examples in their feedback.
Make it yours

Customisation ideas.

  • For SaaS companies, include a field for product usage duration.
  • In retail, ask for store location and purchase date.
  • For healthcare providers, add a field for treatment type.
  • Include a section for overall satisfaction rating.
  • Add a field for customer's job title if applicable.
Avoid these

Common mistakes.

  • Asking for too much personal information upfront.
  • Not providing clear instructions for each section.
  • Failing to review and analyze the collected data regularly.
  • Overlooking the importance of a personalized thank-you message.
Field design

Why these fields, this order.

The form includes fields for personal information, experience details, additional feedback, and review and consent. These specific fields help capture comprehensive and useful testimonials, ensuring that you get the most relevant information from your customers.

Data & privacy

What you collect.

The data collected includes personal details such as name, email, and phone number, along with detailed feedback about the customer's experience. This information is stored securely in encrypted form within EU and US regions, and we do not sell any collected data.

Common questions

FAQ.

What information does the testimonial form collect?

The form collects personal information such as name, email, and phone number, along with details about the user's experience and additional feedback.

Who should use this testimonial form?

Businesses and organizations looking to gather customer testimonials for marketing purposes should use this form.

How long does it take to fill out the testimonial form?

It typically takes around 5 minutes to complete the testimonial form.

Can I customize the testimonial form?

Yes, you can customize the form to fit your specific needs by adding or removing fields.

Can I customize the form fields?

Yes, you can customize the form fields to fit your specific needs and gather the most relevant information.

Is the form secure?

Yes, the form is secure. All data is stored encrypted in EU and US regions, and we do not sell any collected data.

How do I publish the form on my website?

After customizing the form, you can publish it directly on your website or embed it on a landing page using the provided code.

What kind of feedback can I expect from customers?

You can expect detailed feedback about the customer's experience, including personal details and specific examples of their interaction with your service or product.

Build your own in 60 seconds

Make testimonial submission yours.

Drop into Formfyl Studio, rename fields, add your logo, publish. No credit card, 1,000 free responses a month.

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